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Privacy Policy

A LEGAL DISCLAIMER

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At Hotel Boost, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you use our website, mobile applications, and any associated services (collectively referred to as the "Services").

Our goal is to ensure transparency, compliance with applicable laws, and the highest standards of data protection in line with global regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

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1. Scope of This Privacy Policy

This Privacy Policy applies to all visitors, users, customers, and other individuals who access or use Hotel Boost’s Services.
It governs:

  • Data collected through our website (hotelboost.com)

  • Data collected through communications with our support team

  • Data processed when providing personalized hotel marketing, optimization, or analytical services

  • Cookies, tracking technologies, and third-party integrations

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2. Information We Collect

We collect both Personal Information and Non-Personal Information in the following ways:

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2.1. Personal Information

Personal Information means data that identifies or can reasonably identify you. Examples include:

  • Contact Information: Name, email address, phone number

  • Account Information: Username, password, preferences

  • Payment Details: Billing address, payment card information (processed securely through third-party providers)

  • Business Information: Hotel name, property details, marketing preferences

  • Communication Records: Emails, messages, and any customer support correspondence

 

2.2. Non-Personal Information

Non-Personal Information includes aggregated or anonymized data such as:

  • Device type, browser type, and operating system

  • IP address (with anonymization where required by law)

  • Website usage patterns and clickstream data

  • Geolocation data (with user consent)

  • Statistical information for performance analytics

 

2.3. Information Collected Automatically

We use cookies, web beacons, and other tracking technologies to collect usage and interaction data for:

  • Website functionality

  • Performance measurement

  • Marketing optimization

  • Fraud prevention and security monitoring

 

3. How We Use Your Information

We process your data for the following purposes:

  1. Service Delivery – To provide our hotel marketing and optimization services.

  2. Personalization – To tailor recommendations, promotions, and offers to your preferences.

  3. Payment Processing – To securely handle transactions.

  4. Customer Support – To respond to your inquiries and troubleshoot issues.

  5. Security – To detect, prevent, and address fraud or unauthorized access.

  6. Legal Compliance – To meet our legal obligations, including record-keeping and reporting.

  7. Marketing and Analytics – To improve our Services, run campaigns, and analyze customer trends.

 

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal grounds for processing:

  • Consent – When you explicitly agree to data collection and processing.

  • Contractual Necessity – When processing is required to perform our agreement with you.

  • Legitimate Interests – When processing serves a justifiable commercial purpose without overriding your rights.

  • Legal Obligation – When processing is necessary to comply with applicable laws.

 

5. How We Share Your Information

We do not sell personal data. However, we may share your information in the following situations:

  • Service Providers – With trusted partners that help us operate the business (hosting, payment processing, analytics).

  • Business Transfers – In the event of a merger, acquisition, or sale of assets.

  • Legal Requirements – When required by law, court order, or governmental authority.

  • Protection of Rights – When necessary to protect our legal rights, prevent fraud, or ensure safety.

 

6. Cookies and Tracking Technologies

We use cookies and similar tools for:

  • Website functionality and login management

  • Measuring website traffic and usage trends

  • Delivering targeted advertisements

Your Choices:
You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling cookies may limit certain site functionalities.

 

7. Data Retention

We retain your personal data only for as long as necessary for:

  • The purposes outlined in this Privacy Policy

  • Legal and regulatory requirements

  • Resolving disputes and enforcing agreements

Once no longer needed, data is securely deleted or anonymized.

 

8. Data Security

We employ industry-standard security measures including:

  • Encryption of data in transit (SSL/TLS) and at rest

  • Secure servers and access controls

  • Regular vulnerability testing

  • Limited employee access to personal data

However, no system is entirely secure. You acknowledge that you provide your information at your own risk.

 

9. International Data Transfers

If you access Hotel Boost from outside our primary operating location, your data may be transferred to countries with different data protection laws. We ensure adequate safeguards such as Standard Contractual Clauses (SCCs) for cross-border transfers.

 

10. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access to your personal data

  • Correction of inaccurate or incomplete data

  • Deletion of your data ("Right to be Forgotten")

  • Restriction of processing

  • Data portability

  • Objection to processing, including direct marketing

  • Withdrawal of consent at any time

To exercise your rights, contact us at privacy@hotelboost.com.

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11. Children’s Privacy

Our Services are not directed toward individuals under the age of 18. We do not knowingly collect data from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

 

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Significant changes may also be communicated via email or a site notification.

 

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

Hotel Boost – Data Protection Officer
Email: privacy@hotelboost.com
Address: [Insert Business Address]
Phone: [Insert Contact Number]

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